Like yours, our world has been thrown upside down. We wanted to let you know some of the arrangements that we're making in order to keep ourselves and our customers safe - but still making sure that you can reach out to those you love with our beautiful, tactile letterpress cards.
Like you, we're committed to staying at home as much as possible right now. For this reason, we'll be shipping orders three times a week. This will continue as long as current restrictions remain in place.
Australia Post delays
As you may know, Australia Post are experiencing some delays due to increased demand and limited capacity. This will mean that your order may take longer to arrive right now - and we thank you in advance for your patience.
Australia Post have made information available for you around the delays they're experiencing, which you can read here.
During this time, all products will be handled and packed using gloves.
We know that times are very tough for a large number of Australians. We'd like to do our bit, so we're donating $1 from every card set sold until July 1 2020. Our donations will be divided between our long-term charity partner, Black Dog Institute, who are working hard to support mental health (especially during this challenging time) - and FoodBank Australia who help support families in need.
New products and options to make reaching out easier
We know that right now, it's more difficult to pop to the shops to pick up the cards that you need for friends and family. So we're working on a number of options to help make it easier.
Here's some of what we have in store for you:
'Stamps included' option
Like us, we know you want to minimise trips to the post office. So, all our sets now come with the option to add stamps. Just select that option from the product page before you check out.
Our new Social Connection set of four letterpress cards
Keeping in touch with our special people is a little more tough right now - but don't just stick with video calls and online chat! A beautiful, handcrafted letterpress card says 'I miss you' and 'I'm thinking of you' better than almost anything. To help you reach out, we have put together a set of four luxury letterpress cards with four cards at a reduced, more affordable price.
Add stamps to your set, and you'll receive everything you need to get posting from home. (And a walk to your neighbourhood postbox counts as exercise as well as getting an errand done!)